Petaling Jaya, Selangor -- (SBWIRE) -- 08/23/2018 -- RapidCloud one of the leading cloud hosting provider in Malaysia, is pleased to announce their partnership with SmarterTools Inc to resell SmarterMail, a collaborative mail server, SmarterStats, a provider of detailed Web analytics, and SmarterTicket, a feature-rich customer support ticketing system.
"With accelerated customer adoption of our email hosting offering, we have decided to go one step further to partner with SmarterTools on dedicated mail server service," said Tony Yim, Sales & Marketing Director, RapidCloud Malaysia.
SmarterMail is a cost-effective Microsoft Exchange alternative, bringing enterprise-level functionality to businesses, ISPs, and Web hosting environments. Features include a rich Webmail interface, file storage, detailed reporting, events/notifications, throttling, email archiving, intrusion detection/prevention, advanced synchronization, out-of-the-box antispam and antivirus and optional add-ons for Exchange ActiveSync, Cyren Premium Antispam, Cyren Zero-hour Antivirus, and Message Sniffer.
SmarterTrack is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Features include a ticket system, live chat, call logs, time logs, Who's On, branding and language support, cost analysis, data mining, reporting, surveys, a task management system, and a knowledge base.
SmarterStats is comprehensive Web log analytics and SEO software that cost-effectively delivers relevant, accurate, and detailed website statistics to help businesses increase conversions and maximize ROI.
Founded in 2003, SmarterTools Inc. is an information technology management software company based in Phoenix, Arizona. SmarterTools builds a Windows mail server, customer service software, and Web log analytics and SEO software that simplify and automate the day-to-day IT operations of businesses and hosting environments in over 100 countries.
Additional information about SmarterTools Inc. and the SmarterTools product line is available at the company website: http://www.smartertools.com.
About RapidCloud Malaysia
Since 1999, RapidCloud has been focussing on providing high quality and affordable services for our clients. We provide innovative solutions our hosting clients ranging from small and medium enterprises (SME) to large scale enterprises (LSE) and government institutions. Our modular design provides us the flexibility to only deploy modules with features and functions that is rightly suited to the requirements of our clients.
Detailed service offerings are available at http://www.webhosting.com.my.
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